Exchang

COVID-19 Social Distancing

Social distancing is something we all need to have in place for the safety of both our staff and our clientele.

Registering guests and customers is one thing but how do you actively control groups to ensure government restrictions are being met to avoid fines and further spread of the coronavirus?

We have a solution which is fully integrated into cloud-managed Smart Cameras which uses AI and location analytics.  Our Smart Cameras have the capability of setting camera threshold alerts with SMS alerts in a specifically designated zone. This can be extremely helpful for businesses, who can now send alerts to managers when more than the stipulated persons are allowed and seen within a specific zone within a time frame.

How Does it Help with Social Distancing?

This solution gives business 3 types of data-rich insights:

  1. Historical aggregate: How many people were in a given area at a specified time, and where exactly where they in the frame?
  2. Current snapshot: How many people are in a given area right now, and where exactly are they in the frame?
  3. Real-time feed: A stream of the number of people and their exact location in a frame.

We deliver innovative cloud solutions that solve real business problems especially ones which come out of nowhere such as social distancing for COVID-19. Let us help you gain the resilience, agility and create a competitive advantage to thrive. Get in touch.

COVID-19 Contact Tracing

COVID-19 Contact Tracing

COVID-19 is affecting industries and sectors across the globe. Governments now require contact tracing as they placing restrictions on social gatherings and meeting in public places.

Plans are being put in place for customers to be asked to register in advance on check-in as they arrive at bars, malls, restaurants, and retail outlets to aid the reopening of the economy. We developed a guest registration system for contact tracing to help with the containment of the coronavirus.

How Does it Help with Contact Tracing?

Our system allows for users to register themselves quickly and safely, as they enter an establishment using the following steps

    1. User registers onto the Wi-Fi Network
    2. An SMS is sent to their phone
    3. SMS voucher is shown to a member of staff as prove of client registration and allowed entry

What’s Registered?

The registration includes the date and time of a guest’s entry, their full name, address, phone, and email address. Once the guest has registered a unique code is sent via SMS with a timestamp and validation period to show to staff.

What about GDPR?

To comply with data protection rules all data is automatically deleted after 21 days.

We deliver innovative cloud solutions that solve real business problems such as contact tracing. Let us help you gain the resilience, agility and create a competitive advantage to thrive. Get in touch.

COVID-19 Safe Occupancy

COVID-19 Social Occupancy

Real-time visual of social occupancy during this pandemic is vital to help protect customers and staff. Our solution utilizes Wi-Fi to ensure COVID-19 compliance. We do this by measuring, monitoring, predicting, alerting and notifying of potential non-compliant gatherings, or social distancing breaches in physical venues and outdoor locations.

It enables the business to use customer location data from the cloud-managed network to make defined business decisions and increased understanding of footfall to their locations. Businesses can now find out where visitors locate and spend most of their time instore, and how they move within specific locations.

How Does it Help with Social Occupancy?

Our solution uses both Wi-Fi and Bluetooth data to create a detailed overview of all your locations. Data collection includes:

  • Footfall overview and trends
  • Footfall by internal location
  • Device Types
  • Dwell times
  • User tracking in real-time
  • Location heat-maps
  • Return rates

This will tremendously help with:

  • Analysing where most of the customers bunch up in order to put barriers or separation stickers
  • Control groups of people
  • Alert when there are too many people inside at any given time
  • Use the data for other business benefits

We deliver innovative cloud solutions that solve real business problems especially ones which come out of nowhere such as keeping tabs on your establishment’s social occupancy. Let us help you gain the resilience, agility and create a competitive advantage to thrive. Get in touch.

Window Virtual Desktop

Windows Virtual Desktop (WVD) – Working from Home Has Never Been Easier!

Windows Virtual Desktop (WVD) enables your workforce to access a desktop anywhere, with a superb user experience that is quite simply unmatched by other virtual desktop solutions.

Veracloud can help you get started. Our team is on hand to deliver a WVD solution that sets the strategic direction that organisations have for long term remote worker and developer access yet still supports the immediate need to add the capabilities to enable their remote workforce

Why WVD?

  • Support remote working in a fast-changing business environment
  • Reduce or eliminate on-premise capital costs
  • Reduce office overheads and drive more flexible remote working
  • Respond quickly to EUC break/fix events
  • Enable much more secure remote working
  • Deliver a headache-free virtual desktop user experience
  • Ensure staff have a consistent working experience – irrespective of location or how they access resources

Why Veracloud?

  • We are a premium Azure service provider and can onboard and support the solution seamlessly for you.
  • We have our own WVD customised portal included within our services where one can easily manage, expand and optimise the Azure-based WVD environment together with other resources.
  • We have experience in designing and managing the right cloud infrastructure of all types and sizes.
  • We can completely handle the Lifecycle Management for Azure, offering you peace of mind with a Proactive Managed Service.
  • True 24/7 Support from Microsoft-certified experts via phone, chat, and email followed by a quick resolution thereafter.
  • We are a Cloud Solution Provider (CSP), which means we get an immediate response from Microsoft than normal customers.
  • Unlike Microsoft, our support is not limited to just system administrators. Our Azure engineers offer direct support to end-users.

Read the Windows Virtual Desktop (WVD) frequently asked questions or get in touch to give your employees the access they need to systems, networks, and enterprise applications, today.

Windows Virtual Desktop FAQ’s

This article answers Windows Virtual Desktop FAQ’s.

Who would benefit from Azure-based Cloud desktops?

Businesses which typically have 10+ employee size benefit significantly from Azure virtual desktops offered by Veracloud. These businesses have IT limited budgets and limited Cloud experience but wish to allow access to desktops, servers, and applications for their employees from anywhere, without compromising security or user experience.

What is the advantage of Veracloud’s Azure WVD based Cloud Desktop plans?

Azure WVD is a service within Azure that can be used to create an environment similar to your on-premises IT infrastructure in the Azure Cloud. What Veracloud has done is to build typical environments with Azure WVD suitable for small to mid-sized organizations. We have packaged our design, implementation, monitoring and management services with Azure resources and Microsoft licenses, to offer organizations simple price plans for ready-to-go Cloud Desktop environments in Azure. Your organization does not need to know the nuts and bolts of Azure as Veracloud will take care of that. You get predictable month-to-month pricing for reliable, secure, Cloud desktops with 24/7 support.

Is Azure virtual desktop persistent or non-persistent?

Generally, Azure Windows 10 VMs supports complete desktop, RemoteApp, and persistent or non-persistent desktops, dedicated or multi-session Windows 10 instances. We can set the desktops to meet your specific requirements.

How does our Azure Virtual Desktop pricing work?

We have designed our plans for simplicity. Depending on the number of typical business users, we have suggested appropriate dedicated WVD plans based on certain configurations. There is a price you pay for the underlying managed resources and an additional fixed price per user to account for per-user licenses, bandwidth, and support. You can add more or less users per plan based on the actual resource needs of your users. At any time, you can upgrade to a more powerful plan if needed.

How does one move from on-premise to WVDs?

To replicate a well-run on-premise environment, the following elements need to be assembled and configured on the Azure platform. A large Azure VM that is configured for multi-session WVDs, Azure AD, Domain Controller, storage, backup storage, appropriate Microsoft licenses, and a support plan from an Azure partner such as Veracloud. For onboarding and continued support, an Azure Partner is a definite requirement, because you need someone knowledgeable to bridge the gaps in the two environments.

What if your existing virtual machines are on Azure?

If you already have existing virtual machines on Azure, opting for Windows Virtual Desktop on Azure reduces the complexities involved in profile management, application access, and load balancing. Everything comes under one roof including interface, control panel, Active Directory, and more.

What is the list of eligible licenses to access Windows 7/10 with Windows Virtual Desktop?

Generally, Azure Windows 10 VMs supports complete desktop, RemoteApp, and persistent or non-persistent desktops, dedicated or multi-session Windows 10 instances.

  • Microsoft 365 E3/E5
  • Microsoft 365 A3/A5/Student Use Benefits
  • Microsoft 365 F1
  • Microsoft 365 Business
  • Windows 10 Enterprise E3/E5
  • Windows 10 Education A3/A5
  • Windows 10 VDA per user

What if your applications are on Windows 7?

As Windows 7 is getting Extended Security Updates till 2023, there is enough time for upgrading applications from Windows 7 to Windows 10 on Microsoft Azure.

What if you already have Microsoft 365 license?

If you already have Microsoft 365 licenses, you can transfer those licenses to your Azure WVD environment.

How do we get the advantage of using Windows 10 Enterprise multi-session operating system?

You get the advantage of using Windows 10 Enterprise multi-session operation as part of Microsoft WVD entitlement. This can be used only within Azure and is available only through Azure Marketplace. If you attempt to operate it out of Azure, you will receive error message.

What levels of graphic virtualizations are available?

There are different levels of graphics virtualization options available in Windows Virtual Desktop. High-performance graphics virtualization is possible with one or more dedicated GPUs in the Virtual Machine. You can also use RemoteFX, which is a high-density graphics virtualization. Dedicated GPUs are performance-oriented while RemoteFX is density-oriented.

Where can I read more about WVD on Azure?

The official Windows Virtual Desktop FAQ’s together with other resources can be found here.

How does a partner like Veracloud add value to Windows Virtual Desktop?

A Microsoft Partner like Veracloud will help you integrate, deploy and build on the Windows Virtual Desktop capabilities. We also offer ProActive 24/7 support to the end-users and premium services for targeted solutions in the Azure Marketplace. You can pick one of our standard WVD plans, request a quote for your specific requirements, or talk to one of our Microsoft experts now!

Remote Work

Tips for Remote Work

Testing the waters of remote working for the first time – whether it’s due to a challenging day or a worldwide pandemic – can be a daunting prospect. At Veracloud, we understand the challenges all too well – we’ve been an almost entirely remote workforce since our get-go and have learned a lot along the way.

The good news is going remote could make your teams happier and more productive if you get it right. If your team needs to work from home or you’re considering trying it out for your business, here are our top tips for remote work to get you started.

Communicate

Keeping communication open and collaboration going can be one of the biggest challenges of working from home – teams can begin to feel siloed. Luckily, there is Microsoft Teams that make collaborating remotely a lot easier.

Set Expectations

Whether fixed or flexible working hours teams will depend highly on the type of business you run. Your customer service team may need to be available between specific hours, while others might pick up a project any time of day. Some types of work may be possible from home, while others might not. Whatever your expectations communicate them clearly from the start.

Wellbeing

Difficulty unplugging is one of the top struggles of remote workers, so make sure to encourage people to take proper breaks and time away from their desks. Even if working from home means you can be flexible with your time, setting your own hours and sticking to them helps maintain work-life balance and mentally untangle at the end of the day. It would be ideal if you can dedicate some space or a spare room for work. Think how you use devices, ideally having two, so it can serve as a mental cue to separate work and personal time.

Secure your setup

Remote working inevitably brings new security considerations. Every worker needs to remain safe online while working from home, and we at Veracloud can make that happen. Dont let the remote-working rush create a playground for spies and cybercrooks.

Trust

Remember, remote working may take a little time to get used to. There are new ways of working and communicating for everyone to get to grips with. The love of doing good work just doesn’t go away because teams are working from home, values remain regardless of where you work.

Remote working also brings benefits to your business and employees such as increased productivity, happiness and better health – and may even be worth considering long-term.

How can Vercloud help?

We’re a Microsoft MSP and our #1 goal is helping you thrive in the cloud through COVID-19 and beyond through many options such as remote working. After your Windows Virtual Desktop deployment, you’re not alone — our Managed Services team is available around the clock if you need us, so you can stay focused on doing business.

COVID-19: Don’t let it hinder your business

COVID-19 GRANT SCHEME

On the 16th March 2020, Malta Enterprise issued a guideline document and an application form under the Business Development and Continuity Scheme to facilitate employers providing teleworking arrangements to their employees who can carry out their work from their residence. The call shall support employers to invest in technology that enable teleworking and to partially cover the costs of teleworking solutions.

ELIGIBILITY

The call is open to all undertakings irrespective of size and sector. The support will be given to employers who incur eligible teleworker expenses pursuant to a teleworker agreement.

GRANT VALUE

The grant is limited up to €500 per teleworking agreement and €4,000 per undertaking and is in the form of a cash grant.

ELIGIBLE EXPENSES

The grant shall be awarded against 45% of the eligible cost which must be incurred after the 1st of March 2020. The following costs are eligible for this cash rebate:

  • Purchasing and/or leasing of computer hardware (included operating systems) which are considered portable including installation and setting up of connectivity software
  • Communication solutions (hardware and software) that allows different users to connect to their place of work (VPN, Point-to-point connection or similar)

HOW CAN WE HELP?

Get in touch to give us the opportunity to discuss the right solution of how we may help you achieve a remote working setup in order for you to become a true modern workplace. Whether its team productivity, collaboration and file sharing or deploying your apps to the cloud for remote access, we may help you achieve this mobility without the trade-off on security.

Veracloud Post Microsoft 365

Navigating Business 2020 Workshop

On 10th March 2020, Veracloud, together with Bluefort and in collaboration with Microsoft, hosted its first-ever joint event on how business navigation should take place in 2020 with the use of Microsoft 365.

We delved into real-world scenarios to identify:

  • What puts our business’ security and information at risk?
  • How can we lower operational costs and be sure of business continuity?
  • How do we make better business decisions?
  • What can we do to differentiate from our competitors?
  • When will A.I. become affordable and attainable for us?

The event allowed us to give our guests a closer look at how these challenges affect modern business today. In addition, we also shared effective strategies and tools to help navigate through the business journey in 2020.

With the help of Microsoft 365’s offering, our attendees now have the knowledge to achieve the Modern Workplace, therefore, helping their workforce become empowered in the way they conduct their day-to-day operations.

How are they empowered? The Modern Workplace allows its users the opportunity to work:

  • Together – Give every individual the technology to collaborate with colleagues
  • Anywhere – Give your people the tools to work from any location
  • Securely – Protect your systems and devices with robust solutions

In conclusion, we showed how Microsoft 365’s solutions will have an important impact on how an organisation operates. These solutions revolve around 5 unique technology pillars:

  • Productivity – A suite of state-of-the-art office software tools for desktop and mobile
  • Collaboration – Multiple ways to communicate among individuals and teams
  • Security – Robust antivirus, data protection, login security and device protection
  • Analytics – Measure individual team and business performance with machine learning
  • Voice – Online rich voice and video conferencing

For those who did not attend, feel free to reach out to us as we would be more than happy to schedule a one-to-one session to help you achieve the true Modern Workplace.

John Ellul post for ICE 2020 London

We will be at the ICE 2020

Veracloud will be attending this year’s ICE 2020 show in London. Our team will be there to discuss how we may improve your cloud and data centre strategy.

A little bit about ICE 2020. ICE London is the Global Gaming Hub for all B2B industry experts, bringing together 600+ solutions and 35,000+ professionals across all sectors of gaming (4-6 February 2020), ICE London is a complete platform to explore the future of Gaming and continues to be unrivalled as the leading gaming technology event for business growth, development and networking.